Terms and Conditions

"Balloons Co - Sole Proprietorship LLC" maintains the www.balloonsme.com Website ("Site").

“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection there with shall be heard only by a court of competent jurisdiction in U.A.E.

Visa or MasterCard debit and credit cards in AED will be accepted for payment

We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE

Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website

Cardholder must retain a copy of transaction records and Merchant policies and rules.

User is responsible for maintaining the confidentiality of his account.

All orders are subject to product availability. If an item is not in stock at the time you place the order, our team will notify you directly for an alternative.

Government mandate 5% VAT is applicable

We deliver our products inside the UAE only. Shipping and Delivery is done by the company itself.

Delivery charge is applicable based on the location as mentioned on the checkout page.

Delivery will be done in the time and date selected during checkout process by the user.

Same-day delivery requires minimum of 2 hours delivery allowance

All balloons are delivered inflated and in good condition.

Balloon's quality and performance are affected by weather conditions, depending on the setting, balloons are best within 10-hour period and recommended for the indoors. Hi-Float ™ extends floating time of latex helium balloons for up to 24 to 36 hours.

Payments are non-refundable.

Cancellation of orders are acceptable when made one(1) day before the delivery date. You may contact us directly.

In the case of a cancelled order, refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

No-returns/No-exchange policy on all purchased products and services(if delivered or not).

Balloons and products delivered must not be given to children below the age of 12 years without adult supervision.

"Balloons Co - Sole Proprietorship LLC"does not carry any responsibility on the misuse and abuse of products after delivery.

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