- "Balloons Co - Sole Proprietorship LLC" maintains the www.balloonsme.com Website ("Site").
- “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
- Visa or MasterCard debit and credit cards in AED will be accepted for payment
- We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website
- Cardholder must retain a copy of transaction records and Merchant policies and rules
- User is responsible for maintaining the confidentiality of his account
- All orders are subject to product availability. If an item is not in stock at the time you place the order, our team will notify you directly for an alternative.
- Government mandate 5% VAT is applicable
- We deliver our products inside the UAE only. Shipping and Delivery is done by the company itself.
- Delivery charge is applicable based on the location as mentioned on the checkout page.
- Delivery will be done in the time and date selected during checkout process by the user.
- Same-day delivery requires minimum of 2 hours delivery allowance
- All balloons are delivered inflated and in good condition
- Balloon's quality and performance are affected by weather conditions, depending on the setting, balloons are best within 10-hour period and recommended for the indoors. Hi-Float ™ extends floating time of latex helium balloons for up to 24 to 36 hours.
- Payments are non-refundable.
- Cancellation of orders are acceptable when made one(1) day before the delivery date. You may contact us directly.
- In the case of a cancelled order, refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.
- No-returns/No-exchange policy on all purchased products and services(if delivered or not)
- Balloons and products delivered must not be given to children below the age of 12 years without adult supervision.
- "Balloons Co - Sole Proprietorship LLC"does not carry any responsibility on the misuse and abuse of products after delivery.
- For information about how we use cookies to make the user experience better, please read our Cookie-Policy